​Redmine HelpDesk plugin - Email based Hepdesk plugin for redmine
​Redmine HelpDesk plugin - Email based Hepdesk plugin for redmine: Receive mail from customers. Auto creating contacts from email senders. Attach issues to created contacts from mail. Send notification to contact that his issue received and processing. Find existing contacts by mail and attach messages to. Send answer from redmine to contact email. Add tags to autocreated contacts. White list for customers. Black list for spamers.
​Redmine CRM plugin
​This plugin is a light CRM which you can manage customers and contacts, track deals and tasks. Main features: Common contacts list. Project contacts list. Contact notes. Contact attaches. Issues related to contacts (in contact page and in issue page). Basic deals workflow. Tags. English, Russian, Chines, Czech, German, French, Dutch and others translations. Contacts wiki macros. Email notifications. REST API (for contacts). Custom fields for contacts, deals and notes. Export contacts to CSV, vCard ( vpim gem). Send emails. Email dropbox for contacts and deals. Google contacts import. vCard import. Integrated with redmine users.
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February 2022
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